FAQ


How can I invest with top-miners.com ?

To make a investment you must first become a member of top-miners.com . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

I wish to invest with top-miners.com but I don't have an any ecurrency account. What should I do?

You can open a free blockchain account here: www.blockchain.info/wallet

How do I open my top-miners.com Account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Which e-currencies do you accept?

We currently accept only bitcoins

How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.

How can I change my e-mail address or password?

Log into your top-miners.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my currency account?

No, profits are gathered on your top-miners.com account and you can withdraw them anytime.

How many times can i invest in a plan?

Depending on each plan, You can Invest maximum of 3 times in the Basic, Silver and Golden Plan while the VIP plan is unlimited

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your top-miners.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to top-miners.com account once it has been opened?

Yes, you can but all transactions are handled separately.

After I make a withdrawal request, when will the funds be available on my ecurrency account?

Funds are usually processed instantly .

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

Can I lose money?

No you can't loose money, its very important for you to know that we are real traders and that we invest members funds on major investments.

How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?

yes you are allowed to own multiple accounts.

How can I make a spend?

To make a spend you must first become a member of top-miners.com . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.

Who manages the funds?

If you have any questions or concerns please contact us here and we will gladly assist you.


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